This implies benefits such as saving time, resources and availability 7/24. Remote support is one of the most practical tools that we can have as administrators and support personnel, because thanks to them, each management task with hundreds of users can be carried out comprehensively without the need to physically go to the place. Thanks to TeamViewer we can have the office remotely without having to move to it. It can also be useful when we need to access data remotely and we do not have the computer in front.
This is very useful in support tasks since we can take command of another computer and make changes and make use as if we had it in front of us. Thanks to the use of the remote desktop we can have the control of another remote machine without needing to specify the device physically.
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